Airbnb noise complaints can be disastrous to your hosting career…potentially ending it.
Let’s walk through an all-too-common scenario that many hosts face…
So you’ve handed the keys to a friendly couple checking in for a 3-day weekend at your Airbnb property. (No red flags)
You shared hidden gems for them to eat and drink, as well as all the local attractions they can walk to from your place.
All is well…you’re headed out of town for the weekend and they’re happy; Success!
That is until…
The moment you walk in the door to clean your space up, you find that your place is TRASHED. (WTF?!)
Oh and a friendly note from your HOA was slipped under the door letting you know that you now face major fines because your neighbors feel unsafe with you as a neighbor because you host parties on Airbnb.
But you’re a SuperHost with dozens of glowing reviews and, until now, not a single complaint from neighbors.
What the hell happened?
One time, that’s all it takes
It only takes one bad guest to throw a huge wrench into your Airbnb operation. Trust me, it’s happened to us and many of the hosts we mentor.
I mean, you didn’t put those fun labels on items in your house or guides on how to use the TV for fun, right?
You put them there because somewhere along the way a guest gave you a bad review or complained about how complicated your TV or coffee maker was. By implementing your guests feedback, you are taking your business seriously…and a potential Airbnb noise violation is no different.
Remember, it only takes one stay of guests that go wild and destroy your best investment.
Wait, what happened to that nice couple from the check-in; did they make this mess?
No, they didn’t.
Instead, they pulled the old switch-aroo on you and booked your space on their account for their friends. SURPRISE!
Their friends happened to be a 10-person bachelor party who took over your 2 bedroom condo to make it their “mini-Coachella” party for the weekend.
Now you’re left with keeping their security deposit and reaching out to Airbnb. Even worse, you’re in a battle with your HOA, neighbors, and the guest.
This is a headache you don’t have time for…and something you can prevent!
The Fight Over Airbnb Noise
What you might not realize is this battle isn’t just in your backyard, rather it is a national problem with Airbnb lawsuits, city regulation and a headache that lots of Airbnb hosts are tackling.
It’s no secret that there are regulatory battles over short-term rentals about legitimate concerns over issues such as tax compliance, occupancy, trash and parking.
But the complaints that are the most prominent are those surrounding Airbnb noise…your loud guests.
Some of these complaints made by neighbors are anecdotal and there is a lack of evidence or data to substantiate if the guests are in fact loud.
I’m sure some of you have encountered that “overly sensitive neighbor” who calls when the wind blows at your property.
So, when a neighbor is actually fed up, legitimately or not, with the Airbnb rental next door, things go south from here.
The complaint turns emotional, gets escalated and now here you are watching the city push hard regulation or outright ban short term rentals.
What are your options?
As an Airbnb host, there are a limited set of options you have.
Typical solutions include:
- Driving by after guest are there to ensure they’re not being loud,
- Installing and monitoring outdoor cameras,
- Building a wall between you and your neighbors house, or
- Hoping your guests don’t disturb the neighbors and respect your House rules. (Good luck)
Many hosts put in their House Rules – No Parties as a starting point to ward off the party crowd.
Other hosts elaborate a bit with some pretty simple and friendly, but firm language can help let guests know that you don’t tolerate this behavior. This is a great step, but it probably won’t stop much of anything.
New Technology: Remote Airbnb Noise Monitoring
With an app or device for everything nowadays, consider this…
What if you were able to monitor your listing’s noise level in real-time?
Something easy to use so you can quickly know that guests aren’t disturbing your neighbors or throwing that “mini-Coachella” party in your Airbnb rental?
In steps NoiseAware.
With NoiseAware you can proactively monitor the noise level at your Airbnb rental from anywhere you have an Internet connection.
The device you put in your home is small (about the size of your palm), and matches well with many different styles.
Best of all, it looks inconspicuous to guests so they usually leave it alone and will never know you are monitoring the sound level.
Now the NoiseAware device respects your guests privacy rights. The device is NOT able to record the actual sounds or conversations, rather it simply listens to the noise level (measured in decibels).
If the device detects excessive noise in your rental, then you will be automatically notified via text message by the NoiseAware software.
It’s very convenient and can help you avoid one of those costly noise violations from the city or your HOA.
Special Offer for LearnAirbnb Readers
This is a MUST-HAVE for all Airbnb hosts because it will help prevent your worst nightmare from turning into a reality. A mad neighbor or huge fine is enough to stop your Airbnb business right in its tracks.
The NoiseAware team takes pride in the fact that they ensure you’re the FIRST to know about noise problems at your property, not the last.
Don’t walk into your property to find an epic disaster. Don’t make your neighbors become your “noise monitor”. And don’t let a few bad guest ruin it for everyone.
Buy a set of NoiseAware devices for your Airbnb property today!
Great article Jim! I always knew noise could be an issue but never knew how to combat it. Is the special offer for readers that you mentioned the hyperlink to the noiseaware site or is there a code we use at checkout?